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Many of you have been asking why the prices of tours seem to be rising steeply in 2019. There are several factors causing the rise in prices, the biggest cost… Continue reading
As 2018 draws to a close I Thank each and every one of you for your patronage and support. At Tye’s Tours we value every customer and hope that you… Continue reading
We can all be replaced in a crisis situation As many of you know I ended up in the hospital for 9 days over the busiest time period of the… Continue reading
Over the last few weeks I had some experiences that allowed me to question what type of service the staff at Tye’s Tours was delivering. To start with… Continue reading
Hard to believe I started Tye’s Tours in Aug of 1992 that was 26 years ago. The packaged travel industry has changed and evolved over that time period as have… Continue reading
When does good customer service end and reality set in? Is there a point when we choose not to make miracles happen, even when we know they are possible? This… Continue reading
As many of my readers know I try to avoid a certain hotel brand on our tours, because of all of the hotel challenges I have had over the last… Continue reading
As many of you know that when drivers, tour directors, and group leaders are not working in complete harmony there can be often hurt feelings and misunderstandings. Think about… Continue reading
Over the last month, I have seen the so called ugly American tourist appear so many times and I am not sure if it is ignorance, or just bad behavior.… Continue reading
This week I had a focus group trying to discover the needs of our customers so we can develop tours for the future!! Several times a year I sit… Continue reading
The trip to Maine was the best trip I have ever been on.